snailmail

Orders & delivery

Can I add an address after checkout?

Yes, where Address later is offered. The postcard stays on hold until you add and confirm the address before the deadline displayed for your order.

Updated

Before you pay

Mark the relevant recipient as Address later. Checkout shows the deadline for missing addresses before you confirm the order.

After checkout

Open My orders, choose the order and add the address for the waiting postcard. If your friend shared an address through a collection link, check and approve the match.

You do not pay again just to confirm the address. The other postcards keep their own order status.

If the deadline passes

An eligible postcard still awaiting an address is cancelled and its allocated payment is refunded. Check the refund status in the order.

Was this helpful?

Still stuck?
We're humans.
Say hi. ♡

Can’t find what you’re looking for?

We’re here to help. Send us a message and we’ll get back to you as soon as possible.

Contact us